Job Title: Front Office Administrator
Hours: Chamber’s Working Hours are 9am-5pm, M-F; position is for 20-25 hours/week* Salary: Minimum $15/hr, consummate with experience
Required Education: High school diploma required, Associates/Bachelor’s preferred
About the position: This is a part-time position within the Chamber, with the opportunity for additional hours as needed to meet event preparation. Working hours are outlined above, required hours for front office to be open to public will be a minimum of half days on Thursday’s and Friday’s. Work from home opportunities may be discussed.
Key Responsibilities: Open and/or close the office during scheduled office hours, manage phone calls and general emails in a timely fashion, as well as visitors to the office; be able to work with an array of personalities. This position will be requested to assist with office errands and pickups, assist the President by performing clerical duties, including mailings, member data, website updating, community calendar updating, event postings, performing certificates of origin, creating content for promotion of events and activities, fundraising and event letters, invoices, and email blasts, etc., as well as event preparation; will be requested to attend events (this scheduling will be worked out in advance). The goal for this position is to help manage the flow of the office and present quality interactions with our members and the public.
Qualifications:
- High school diploma required, Associates/Bachelor’s preferred
- Experience in customer service
- Demonstrated ability to manage multiple tasks simultaneously, follow-up, and meetdeadlines with shifting priorities
- Experience handling confidential information in a discreet, professional manner
- Excellent verbal and written communication skills and ability to interact effectively withstaff, non profit and for profit sector members, and public; team player
- Excellent phone and email skills
- Strong proofreading abilities and attention to detail
- Experienced/proficient in MS Office and Google Suite (gmail, google drive)
Daily Business: Front Office Coordinator will interact positively with the membership, visitors, and community members; answer phones and take messages for other staff, review the “Info” email box and respond, maintain event postings, attendees and details, maintain tracking on assigned projects, inputting and updating new member and current member information, ensure membership information is readily available, managing any sales out of our office (i.e. t-shirts)
General Business: Front Office Coordinator will also assist in ensuring professional office presentation, including assisting with trash take away, recycling and general cleanliness.
*Front Office Coordinator may be pulled in on projects at Board of Directors and/or President’s discretion, including but not limited to:
Annual Events
- Community Festivals
- Invoicing projects
- Check Reconciliation
- Organization of files
- Membership/Financial Reporting
- Board Preparation* Additional Details:
- Additional hours may be available via working events or on special projects.
- This position does not include vacation days, paid time off or healthcare coverage.
- The Chamber Office is closed New Years Day, Memorial Day, Fourth of July, Labor Day,Thanksgiving Day, Christmas Day (these are not paid holidays).
- You will be reimbursed for documented and approved mileage.
Please email resume to Jessica Capistrant’s attention at jcapistrant@phoenixvillechamber.org
